Privacy Policy
Last updated: 2026
1. Who We Are
vribsox.com is an LLC registered in Ukraine (EDRPOU 14361780), at 24 Velyka Vasylkivska Street, Kyiv, 03186, Ukraine. We process personal data under Law of Ukraine No. 3153-IX 'On Personal Data Protection'.
2. Data We Collect
Through reservation requests and contact details, we collect your name, email, phone number, and booking information. We also collect technical data such as IP address and cookies as described below.
3. How We Use Your Data
We use your data to process reservation requests and communicate with you. We comply with Law of Ukraine No. 675-VIII 'On Electronic Commerce', Article 7, disclosing our full legal name, registration number, address, and contact details before contract conclusion. We provide pre-contract information under Law of Ukraine No. 1023-XII 'On Consumer Protection', Article 4, Article 15. Our terms/public offer and refund/cancellation policy are available on this website.
4. Legal Basis and Consent
Processing is based on your consent, which you may withdraw at any time. Cookies that process personal data require informed consent under Law of Ukraine No. 3153-IX 'On Personal Data Protection'.
5. Retention
We retain personal data only as long as necessary for the purposes described, typically for the reservation process and any statutory retention periods under Ukrainian law.
6. Your Rights
You have the right to access, rectify, erase, restrict, or object to processing, and to withdraw consent. You may lodge a complaint with the Ukrainian Parliament Commissioner for Human Rights under Law of Ukraine No. 3153-IX 'On Personal Data Protection'.
7. Consumer Complaints
Consumers may complain to the State Service for Food Safety and Consumer Protection under Law of Ukraine No. 1023-XII 'On Consumer Protection'.
8. Cookies
We use cookies that may process personal data. We obtain informed consent as required by Law of Ukraine No. 3153-IX 'On Personal Data Protection'.
9. Advertising and Accuracy
Our advertising is accurate, not misleading, and does not exploit war or safety fears, in line with Law of Ukraine No. 270/96-ВР 'On Advertising', Article 7.
10. Tourism Licenses
If we carry out tour operator activity, we will display license details as required by Law of Ukraine No. 324/95-ВР 'On Tourism', Article 5, Article 7.